Self-service support through the Knowledge Base and forums remains available. When a version of WinZip software is “retired,” live Technical Support is discontinued for that version. WinZip will generally provide support to customers for current versions of its software and up to two versions back. WinZip periodically “retires” older versions of its software in order to focus our resources on developing and supporting newer versions. Why are WinZip older versions no longer supported? CorelDRAW Graphics Suite 2021 (Windows/Mac).If the Register or Register Upgrade button is not displayed, then after opening WinZip > Click use Evaluation Version > Click on the blue help icon (?) in the top right corner > Then register. Register your WinZip Suite using your new registration info. Reinstall your WinZip Suite using the most recent installer.Ģ. To find your new registration info, log in to WinZip Suite Portal and locate your new subscription.ģ. Remove-Item "C:\ProgramData\WinZip" Reinstallation of WinZipġ. Copy and paste the command below and press Enter: Copy and paste the command as follows and press Enter:ģ. Copy and paste C:\ProgramData and press Enter.ģ. Right-click on WinZip folder > Show more options > Delete.ģ. Use this shortcut to open Run ( Window+R).Ģ. Option 2 (No need to enable Hidden items)ġ. Note: this is a hidden folder, so you need to enable Hidden items in File Explorer to see it ( File Explorer > View tab > Show > Hidden items). Delete the following folder and its contents: C:\ProgramData\WinZip. Ģ. The workaround for this issue is to remove WinZip folder from hidden ProgramData folder. Uninstall your current WinZip version: Open the Start Menu > Control Panel > Uninstall a program > WinZip > Uninstall. If the issue remains unresolved for you, proceed with the steps outlined below.ġ. Log into the Suite Portal and download your WinZip Suite subscription from there. Fix the issueįoremost, please perform the steps below: You might see that since technically a new subscription is purchased instead of the original subscription renewal. CorelDRAW Graphics Suite 2021 (Windows/Mac)Īfter WinZip Suite renewal, the window with the following message might appear:Īfter clicking the Validate your subscription button, the below window appears:.
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